Privacy policy

This Privacy Policy describes how Authris ("Authris," "we," "us," or "our") collects, uses, discloses, stores, and protects personal information when you visit our website, create an account, place an order, request support, submit a review, subscribe to marketing, or otherwise interact with us.

Our store is powered by Shopify, which helps us provide our website, checkout, payment integrations, order management, and related ecommerce services.

By using our website or services, you acknowledge that you have read this Privacy Policy.

Personal Information We Collect

Depending on how you interact with Authris, we may collect the following types of personal information:

Contact and identity information: such as your name, email address, phone number, billing address, and shipping address.
Order and transaction information: such as products viewed, items added to cart, purchases, exchanges, returns, refunds, payment status, order history, and delivery details.
Account information: such as login credentials, saved preferences, wishlist items, customer profile information, and customer service history if you create an account.
Payment-related information: such as payment method details and transaction status. Payment information is processed by payment service providers, and Authris does not store full payment card numbers.
Device and usage information: such as IP address, browser type, device identifiers, operating system, referring URLs, pages viewed, search activity, interactions with our website, and interactions with our emails or ads.
Communications and user content: such as messages you send to customer service, product questions, reviews, photos, videos, feedback, or other content you choose to share with us.

How We Collect Information

We may collect personal information in the following ways:

Directly from you: when you place an order, create an account, contact us, subscribe to marketing, submit a review, enter a promotion, or otherwise provide information to us.
Automatically: when you browse or interact with our website, emails, advertisements, cookies, pixels, log files, or similar technologies.
From service providers and partners: such as Shopify, payment processors, shipping carriers, fulfillment partners, analytics providers, advertising partners, fraud-prevention vendors, customer support tools, and marketing platforms.

How We Use Personal Information

We may use personal information for the following purposes:

To process orders, payments, deliveries, returns, exchanges, refunds, and other transactions.
To provide customer service, order updates, tracking information, account support, and post-purchase communications.
To verify transactions, detect fraud, prevent abuse, handle chargebacks, and improve website security.
To personalize your shopping experience, product recommendations, content, and relevant advertising where permitted by law.
To improve our products, website performance, checkout experience, sizing guidance, product information, and service quality.
To send marketing or promotional communications where permitted by law and based on your preferences.
To manage reviews, feedback, product questions, customer support records, and customer relationships.
To comply with legal obligations, enforce our terms and policies, respond to lawful requests, and protect our rights, customers, and business.

How We Disclose Personal Information

We may disclose personal information when necessary to operate our business, provide services, comply with legal obligations, or protect our rights.

Shopify and ecommerce service providers: to operate our online store, checkout, payment processing, order management, and related ecommerce functions.
Payment processors: to securely process payments, refunds, fraud checks, and chargeback-related activity.
Shipping and fulfillment partners: to process, pack, ship, track, deliver, return, or exchange your order.
Customer support, email, SMS, review, and marketing tools: to communicate with you, respond to requests, manage reviews, and send service or promotional messages.
Analytics and advertising partners: to measure website performance, understand customer behavior, improve campaigns, personalize ads, and evaluate marketing effectiveness, subject to applicable law and your privacy choices.
Fraud-prevention and security vendors: to help detect, investigate, and prevent fraud, unauthorized activity, security incidents, chargebacks, and abuse.
Carriers, customs brokers, and logistics providers: when necessary to deliver your order or complete customs-related requirements.
Legal, compliance, and business purposes: when required by law, legal process, government request, enforcement of our policies, protection of rights, or as part of a corporate transaction such as a merger, acquisition, financing, reorganization, or sale of assets.

Cookies and Similar Technologies

We and our partners may use cookies, pixels, tags, SDKs, log files, and similar technologies to remember your preferences, keep you logged in where applicable, support checkout and account functionality, measure website performance, understand browsing behavior, personalize content, support analytics, and improve advertising relevance.

You can usually manage cookies through your browser settings. Disabling certain cookies may affect website functionality, including checkout, account features, saved preferences, and other site features.

Marketing Communications

If you subscribe to our marketing emails or other promotional communications, we may use your contact information to send product updates, offers, content, or other marketing messages where permitted by law.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email. Even if you opt out of marketing, we may still send transactional or service messages related to your orders, account, shipping updates, returns, refunds, or customer support.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to request access to, correction of, deletion of, or a copy of certain personal information we hold about you.

Depending on your region, you may also have the right to opt out of certain data sharing, selling, or processing for targeted advertising. Where available on our website, you may use the "Your Privacy Choices" link or contact us directly to exercise these rights.

Where required by applicable law and where technically supported through our Shopify privacy settings, we will honor qualifying Global Privacy Control signals for the browser or device that sends them.

To make a privacy-related request, please contact us at support@authris.com. We may need to verify your identity before completing certain requests.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and protect our business and customers.

Retention periods may vary depending on the type of information, the purpose for which it was collected, legal requirements, and operational needs.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security of personal information.

Children's Privacy

Our website and services are not directed to children. We do not knowingly collect personal information from children under the age required by applicable law.

If you believe that a child has provided personal information to us, please contact us at support@authris.com so we can review the request.

International Transfers

Because our store is hosted on Shopify and we work with service providers in multiple countries, personal information may be processed, stored, or transferred outside the country where you live.

When personal information is transferred internationally, it may be subject to the laws of the country where it is processed.

Third-Party Websites and Services

Our website may include links to third-party websites, apps, payment providers, social media platforms, or other services that we do not control. This Privacy Policy does not apply to third-party websites or services.

We recommend reviewing the privacy policies of any third-party websites or services you use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, regulatory, or business changes. The revised version will be posted on this page with an updated effective date.

Your continued use of our website after any changes are posted means that you acknowledge the updated Privacy Policy.

Contact Us

Authris
Registered Business Address:
30 N Gould St Ste R
Sheridan, WY 82801
United States

Email: support@authris.com
Phone: +1 816-793-9122